Champions are made in the pool! I came, I swam, I conquered.
An award winning Leisure Centre with fantastic facilities and helpful friendly staff. Easy pay options available on all memberships. Call down for more information and a look around. Or click on the contact us link below.
Reach Long, Kick Strong
Classes are taught by qualified swimming instructors.
Contact reception today for further information or to book a space. Limited availability remaining.
Please click one of the options below for more information;
Award Winning Facilities
Go Learn Swim, Terms & Conditions
1. Application and Enrolment
- The Centre may refuse any application without providing a reason.
- Applications can be made at reception or by phone.
- A separate application is required for each participant.
- Parents/guardians must disclose all relevant medical information during booking and ensure that their contact and Home Portal details remain up to date.
2. Payments, Bookings, and Renewals
- Full payment is required at the time of booking. The minimum booking is eight sessions.
- After the fifth session, parents/guardians will receive an email offering priority booking for the next block. Two reminder emails will follow.
- Failure to top up before the new block begins means the place cannot be guaranteed.
- Fees are non-refundable except in exceptional circumstances at the discretion of the Facility Manager.
3. Session Changes, Cancellations, and Closures
- The Centre may postpone, alter, or cancel sessions, activities, equipment, or facilities at any time due to operational needs, maintenance, repairs, or circumstances beyond its control.
- Where possible, an alternative session or credit may be offered, and the Centre will keep customers informed.
- In the event of a facility closure, the Centre will make every effort to contact customers promptly.
4. Absences and Credits
- Fees are non-refundable for missed lessons or voluntary withdrawal, including absences due to minor illness.
- Credit may be considered if a valid medical certificate is provided.
5. Supervision and Safety
- Teachers are responsible for children during lessons, but parents/guardians must remain on site for toilet breaks or behavioural issues.
- Child-to-teacher ratios follow governing body guidelines, and all teachers are appropriately qualified.
- Classes may be combined when safe and appropriate if a teacher is absent.
- Children aged 7+ must use gender-appropriate changing rooms.
- Children must not attend lessons until at least 48 hours after sickness or diarrhoea.
6. Conduct and Facility Rules
- Spectators are not permitted on poolside.
- Photographic, video, or audio recording equipment is not allowed in the pool area or changing village.
- Clothing and valuables must be stored in lockers, not in cubicles.
- Participants must be ready to start at the advertised lesson time (lessons are 45 minutes; Little Fins at are 40 minutes).
- Parents/guardians should not interrupt teachers during lessons. Queries must be directed to Reception or the Duty Manager or raised with the teacher after the lesson.
- In the event of an altercation between two children, the instructor should be consulted first. If the matter cannot be resolved, parents/guardians must direct their query to the Duty Manager.
7. Progression and Assessments
- The programme follows a structured swimming framework with continuous assessment.
- Progression is based on teacher judgment and meeting the required criteria, subject to space availability.
- Parents/guardians can move their child to the next level through the Home Portal once notified that the child is eligible and a place is available.
- Rates of progression vary between individuals.
8. Liability
The Centre does not accept responsibility for the loss of or damage to personal property.
8. Data Protection
Details on how personal data is used can be found in the Centre’s privacy policy.
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White Flag Excellence For Spa & Leisure Gold Award
